Kavi® Members Help
Table of Contents
If your company (i.e., company, academic institution, government bureau, etc.) is a member of this organization, you can use the Company Representative Signup form to apply for an account on this organization's website.
The signup process may include forms that display buttons or checkboxes that you must click to indicate agreement with the organization's terms and conditions, or other prerequisites.
Note
If you aren't able to submit your application successfully, see Signup Tips at the end of this document.
Complete and submit the application form. After submitting the form, you are taken to a confirmation page that provides further instructions. When your application is approved, you'll receive a welcome email with a login link and instructions on logging into the website.
Enter your information into the application form. Be particularly careful to enter your primary email address correctly, because a welcome email with a login link is sent to this address. If your email address is entered incorrectly, you won't receive this welcome email. When your application form is complete, click the Submit Application button.
You may be asked to select your company from a list, or you may be matched with your company based on your email address domain. If this site matches representatives to companies based on email domain, you must use your company-issued email address to sign up.
Enter your name, salutation and title exactly as you would like it to appear on the organization's website. By default, this information is displayed to other members of your company on the company roster, in groups in which you participate, and member directories or other pages unique to this site.
If a mailing address is requested, use the address where you prefer to receive mail from the organization. The address fields are quite flexible. Enter your name in the Contact Field unless someone else is the designated recipient. For further instructions, see the Concepts document Addresses.
Enter your primary email address and any other contact information requested by the organization. Many organizations require you to enter a primary email address with a domain that matches one of the domains on your company's accepted domains list. The form may collect alternate email addresses, phone numbers and a mailing address.
When you complete the application and click Submit Application, a success page is displayed to show that your application was successfully submitted and provide information about what happens next in the application process. You can bookmark this page.
If the organization moderates the company representative signup process, your application is sent to your company's Primary Contact or another moderator for approval, in which case your account isn't activated immediately.
Once your application is approved and your account is activated, a welcome message with a login link and instructions is sent to your primary email address. The link provides one-time login privileges. Click the link to go to a secure webpage where you set the password that you'll use to login from now on. You may also edit your system-assigned username. Once you've set your password, use it the next time you log into the site.
If your company listed, it may not be active. This can happen when the company's membership is pending or has expired. Check with your primary contact to see if the company's membership is current.
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If you get an error message that your email domain is unknown, your company may be inactive, or the domain may not on the list of accepted domains. This can happen when your company domain or mailserver hostname changes. This address takes the form 'user.name@example.com' where 'example' is a domain that belongs to your company. If the mailserver is included in the domain, the address takes the form 'user.name@hostname.example.com'.
After double checking to be sure the email address has been entered accurately, send an email to the address listed in the error message.